Reviews
Had an issue at a rental property and called this company back out as I had used them before. The guys who showed up had full protection gear and I could tell there was a respect for our safety and my tenants safety during Covid. I still can't believe how polite and professional these guys are. They got me an estimate and I approved the work and they started that minute to get things dry. They coordinated with the plumber to get the water heater down so they could get the drywall out and then took out all the wet flooring in the interior. They were courteous to my tenants and checked in during the whole process with me and them. My project manager was Casey and boy did he take care of us. They just finished up and everything looks really good and my tenants are very happy with their new place.
Tyler S., Laguna Niguel, CA
Excellent service and workmanship! Ysmail and his team were honest, hardworking, kind, caring and did great work. Jarvis is fortunate to have them and we were very thankful to have them work on our home to remediate water related damage in two rooms. Highly recommend them!
Blair B., San Clemente, CA
We recently had a leak and seeked Jarvis Restoration services. Oneal Sanchez and his partner showed up on time, with masks, friendly attitude and explained the entire process. They got to it and took care of the issue. We received great service and would recommend them.
Evi S., Aliso Viejo, CA
These guys were great! They helped me through quite a little disaster. I appreciated all the work and help they gave me through it. I definitely recommend them.
Johnny M., Lake Forest, CA
Jarvis did a great job for us from start to finish. We had a slab leak that required replacement of our downstairs wood flooring. Our insurance adjuster initially offered a proposed settlement that was woefully low. Casey (from Jarvis) used a very thorough and meticulous approach to convince the insurance company to increase the allowed claim by 50%. The final allowed claim covered 100% of our mitigation and repairs (less a $1,000 deductible). The quality of the replacement flooring and workmanship was exceptional (including molding and paint touch-up). Sara did a great job helping us pick out the flooring and she stopped by each day during flooring installation to check on the team's progress. Once the project started (with demolition), the Jarvis team progressed rapidly to completion without delay. The project involved a variety of different skillsets and tradespeople. Everyone was very courteous and hardworking. We were pleased to welcome the Jarvis professionals into our home. We were very pleased that we selected Jarvis and we recommend them highly!
Robert C., Seal Beach, CA
After being ghosted by several other restoration services, I found Jarvis, and I'll never turn back. They show when they say they will, they call ahead to let you know if they'll be a few minutes late, and they are efficient and full-service, making it as easy and painless on the homeowner as possible. I am not kidding, I have heard horror stories from my friends about their renos, and we experienced no headaches or regrets. Jorge, Alfredo, Casey, José, Shelby, Drew: 5 stars aren't enough.
Jen I,Irvine, CA
A pinhole leak behind our built-in refrigerator leaked for days before we discovered it. Jarvis was suggested to us by our plumber and I can't recommend them enough. Tim and his team were quick to arrive at our house to assess water damage and minimize spread. They were clean, efficient and communication was clear. Everything was documented with photos before any work was started and along the way which helped the process with my insurance. Casey and his team took over for the renovation and were fantastic. Casey went above and beyond to make the process easy for our family. Jarvis was able to not only work directly with our insurance adjuster, but helped us find temporary accommodation while the renovation was in process.
Casey in particular was excellent at communication- responding to text messages and calls that synced up with my schedule. He was able to coordinate getting flooring and baseboard options brought directly to me so I didn't need to bring young children into a box store.
Eddie's flooring team that did the work in our home were fast, trustworthy and accommodating. The new floors look excellent and they took care of my home on top of quality work.
I love that Jarvis was a one-stop-shop for us. It made it so easy to work through insurance. Water mitigation, demo, furniture moving, appliances, rebuild, flooring, temporary accommodation.... they did it all. I'm grateful that we had such an honest, qualified and quality team handling our home. Would recommend each and every team member that worked on our home.Sarah L., San Clemente, Ca
My mother's home was flooded due to a toilet overflow that went on for hours. I called Jarvis and their response was very quick. I also had them do the cleanup and repairs. The project was challenging because of very slow approvals from insurance and HOA insurance issues. Jarvis handled these matters well. Overall Jarvis did a very good job on this difficult project.
Ken R., Santa Ana, CA
We had a leak from our 2nd floor bathroom that saturated the subfloor and 1st floor kitchen ceiling. After coordinating with insurance, Jarvis took on the restoration project to procure and install new kitchen cabinets, fix all of the drywall, and completely remodel (tile and shower) our master bathroom. They also completed some extra side-work unrelated to the original incident.
The kitchen was restored and looked just like it did before the incident! For the bathroom, we took the opportunity to completely change the way it looked and it turned out beautifully.
Our project manager was Bryan and it was a large project. Bryan took care of everything. He kept communicating with us the entire way and ensured alignment with our insurance company. Any hiccups/issues were acknowledged and addressed promptly.Alex G, Aliso Viejo, CA
Thanks Jarvis and Casey (my project manager) for keeping a potential disaster away from me. We had a broken pipe in the wall to repair so as to stop the leaking. Had to take down and restore the cabinet, oven, microwave and all. Guys showed up quickly and get the job done in 2 days. Nothing painful at all and the kitchen just got back to normal in 48 hours! Couldn't speak highly enough for these professional guys. I recommend Jarvis Restoration. CALL CASEY!
Miao Y., Irvine, Ca
We had a broken water line on our wall that seeped into everything, requiring a complete rebuild of the kitchen. Casey from Jarvis worked with us and our insurance company to ensure we got everything covered and that we were happy with every part of the process. Jorge and his team were always courteous and friendly, making sure we knew who was coming and when. They were both always willing to answer our questions and able to walk us through the process so that we understood what was needed and when. They even helped out when we wanted to upgrade our sink and lighting, working with us to find suppliers so we could get the best price on the parts. We would definitely use them again, we just hope we don't have a need to!
Seth R.
I had three bids to remove mold and water damage in the ceiling of a second floor closet. Jarvis was the most competitive of my three bids. They scheduled me just a couple days after the quote. They were accommodating, thorough, neat, and efficient. All the personnel from Kevin in the office to the two men sent to do the work were informative, responsive, and caring. Hope I never need them again but if I do I would only use Jarvis for this type of work.
Alan M.
The team over at Jarvis is awesome. We had a leak in our backyard that flowed into our neighbors behind us. Jarvis picked up the phone after hours and had a crew out the next morning. They got everything fixed up within a week and were very easy to work with. I highly recommend
Chris E.
Jarvis Restoration is one of the best companies I have ever had the opportunity to work with. If you have any type of damage to your home, these are the folks to call!
I was out of town for 5 days, during which a water pipe burst upstairs and ran for 3-4 days. Upon arriving home we were in a state of shock. I needed some emergency help. I checked reviews for water related emergencies and found Jarvis to be local and with great reviews. I called at 10am, and they were at my house at 1pm. Jarvis arrived with 2 shiny Mercedes Benz work vans with 7 guys, all in company shirts. 4 hours late they had pulled all the carpets and furniture, and had dehumidifiers throughout the house. They also contacted my insurance company and filed the claim to get started rebuilding my house.
I was so impressed with the water mitigation, that I hired them to rebuild the damaged areas. 10 months later I have a new custom bathroom that would rival anything in Las Vegas. They rebuilt my bar from the ground up, and refinished 4 bedrooms downstairs. They know how to work on higher end properties, with picky owners!
Casey V. was my project manager and he was simply awesome! His enthusiasm about the project carried through from start to finish. Casey did all the work with the insurance company, and got me coverage for 100% of the damage. Insurance folks were happy to work with him, He managed his team so that everything flowed together. None better than Casey......
Jorge R. was my project lead. Such a talented young guy! I did not have to hire a designer for my project, as Jorge did better work than anyone I interviewed. Saved me thousands! Thanks Jorge!
Thank you Casey!
Thank you Jarvis Restoration!
Brad H.
It was a pleasure to work with the Jarvis team after our home sustained water damage and our floors needed to be replaced. Our rep, Casey, thoroughly laid out all the steps that would occur and did an excellent job working with our insurance company to make sure we were covered.
The house looks better than ever with the new floors and the work was top notch. Thank you, Casey, and Jarvis for an excellent job.Kevin W.
We work with a lot of GC and builders in OC. Jarvis Restoration is surprisingly amazing company to work with. Starting with their professionalism and communication these guys are top notch. Great communication, direct and honest. From start to finish working with Jarvis Restoration exceeded all expectations. Five stars all around.
Brody P.
This is the second time in leas then a year we have had to deal with a pipe leak in our kitchen. We used Jarvis in both cases. While dealing with a slab leak in never easy, Jarvis made it as painless as possible. They handled every step of the process from demo to working with our insurance adjuster for approvals to complete rebuild. Casey and his team did an excellent job on both rebuilds. It really takes a lot of stress out of the process not having to deal with multiple contractors. They were able to handle all aspects of the job and in both cases everything turned out good as new!
Caroline B.
Had a flood this morning (on Christmas) and called on Jarvis to come out. They sent someone out right away which I was amazed. The guy was so friendly and helped clean up the big mess that was made. We saved a good deal of damage because of how quick they were to respond. Now have some drying equipment in the house to get the rest of the walls dry. Very happy with Jarvis. Merry Christmas.
Michael F.
Jarvis Restoration was a great company to work with! We were stuck with a huge leak damage repair and restoration and Jarvis took complete care of the job. Casey was the best project manager we could have asked for! He handled everything from start to finish. He was especially helpful with dealing with the complicated insurance billing. Thanks so much Casey and Jarvis team! We highly recommend Jarvis to our friends and family.
- The Desai Family
Raj D.
A leaky shower drain upstairs flooded the guest bath below, on New Year's Eve, a couple of hours before guests were due. The plumber came and found the problem, but it was Oneal and his team from Jarvis who calmed me down and got the guest bath fit for company! Oneal was especially valuable, helping me to communicate to the plumber how important it was to get the repairs done promptly, so he could get us dried out before the mold had time to set in! From first visit to view the damage, to coming back to set up the drying apparatus, to a prompt inspection and estimate by Casey, to the final drywall repairs, we were super pleased with the courtesy, professionalism, and work quality of Jarvis Restoration!
Alice A.
Thanks Jarvis and Casey (my project manager) for keeping a potential disaster away from me. We had a broken pipe in the wall to repair so as to stop the leaking. Had to take down and restore the cabinet, oven, microwave and all. Guys showed up quickly and get the job done in 2 days. Nothing painful at all and the kitchen just got back to normal in 48 hours! Couldn't speak highly enough for these professional guys. I recommend Jarvis Restoration. CALL CASEY!
Miao Y.
We had a leak from our 2nd floor bathroom that saturated the subfloor and 1st floor kitchen ceiling. After coordinating with insurance, Jarvis took on the restoration project to procure and install new kitchen cabinets, fix all of the drywall, and completely remodel (tile and shower) our master bathroom. They also completed some extra side-work unrelated to the original incident.
The kitchen was restored and looked just like it did before the incident! For the bathroom, we took the opportunity to completely change the way it looked and it turned out beautifully.
Our project manager was Bryan and it was a large project. Bryan took care of everything. He kept communicating with us the entire way and ensured alignment with our insurance company. Any hiccups/issues were acknowledged and addressed promptly.
Alex G.
My mother's home was flooded due to a toilet overflow that went on for hours. I called Jarvis and their response was very quick. I also had them do the cleanup and repairs. The project was challenging because of very slow approvals from insurance and HOA insurance issues. Jarvis handled these matters well. Overall Jarvis did a very good job on this difficult project.
Ken R.
A pinhole leak behind our built-in refrigerator leaked for days before we discovered it. Jarvis was suggested to us by our plumber and I can't recommend them enough. Tim and his team were quick to arrive at our house to assess water damage and minimize spread. They were clean, efficient and communication was clear. Everything was documented with photos before any work was started and along the way which helped the process with my insurance. Casey and his team took over for the renovation and were fantastic. Casey went above and beyond to make the process easy for our family. Jarvis was able to not only work directly with our insurance adjuster, but helped us find temporary accommodation while the renovation was in process.
Casey in particular was excellent at communication- responding to text messages and calls that synced up with my schedule. He was able to coordinate getting flooring and baseboard options brought directly to me so I didn't need to bring young children into a box store.
Eddie's flooring team that did the work in our home were fast, trustworthy and accommodating. The new floors look excellent and they took care of my home on top of quality work.
I love that Jarvis was a one-stop-shop for us. It made it so easy to work through insurance. Water mitigation, demo, furniture moving, appliances, rebuild, flooring, temporary accommodation.... they did it all. I'm grateful that we had such an honest, qualified and quality team handling our home. Would recommend each and every team member that worked on our home.
Sarah L.
After being ghosted by several other restoration services, I found Jarvis, and I'll never turn back. They show when they say they will, they call ahead to let you know if they'll be a few minutes late, and they are efficient and full-service, making it as easy and painless on the homeowner as possible. I am not kidding, I have heard horror stories from my friends about their renos, and we experienced no headaches or regrets. Jorge, Alfredo, Casey, José, Shelby, Drew: 5 stars aren't enough.
Jen I.
Jarvis did a great job for us from start to finish. We had a slab leak that required replacement of our downstairs wood flooring. Our insurance adjuster initially offered a proposed settlement that was woefully low. Casey (from Jarvis) used a very thorough and meticulous approach to convince the insurance company to increase the allowed claim by 50%. The final allowed claim covered 100% of our mitigation and repairs (less a $1,000 deductible). The quality of the replacement flooring and workmanship was exceptional (including molding and paint touch-up). Sara did a great job helping us pick out the flooring and she stopped by each day during flooring installation to check on the team's progress. Once the project started (with demolition), the Jarvis team progressed rapidly to completion without delay. The project involved a variety of different skillsets and tradespeople. Everyone was very courteous and hardworking. We were pleased to welcome the Jarvis professionals into our home. We were very pleased that we selected Jarvis and we recommend them highly!
Robert C.
Jarvis restoration was able to come to our house in less than an hour to fix our water restoration issue. We had a leak in our home and for the fear of mold, we seemed Jarvis Restoration for mold prevention. Oneal Sanchez was on the job and was most professional and experienced. He was able to guide us to how a water leak can potentially create bigger problems if not mediated right away. Oneal was friendly and was exceptional in customer service and also getting Restoration the next time I face an the job done. I will be looking forward to working with Jarvis issue like so.
Kyle S.
These guys were great! They helped me through quite a little disaster. I appreciated all the work and help they gave me through it. I definitely recommend them.
Johnny M.
We recently had a leak and seeked Jarvis Restoration services. Oneal Sanchez and his partner showed up on time, with masks, friendly attitude and explained the entire process. They got to it and took care of the issue. We received great service and would recommend them.
Evi S.
Excellent service and workmanship! Ysmail and his team were honest, hardworking, kind, caring and did great work. Jarvis is fortunate to have them and we were very thankful to have them work on our home to remediate water related damage in two rooms. Highly recommend them!
Blair B.